K-Content News
Netflix and five other OTT platforms in S. Korea revises unfair refund policy
- February 02, 2021
Netflix and five other OTT platforms in S. Korea
revises unfair refund policy
Updated: 2021-01-28 05:01:43 KST
Netflix, along with 5 other online streaming platforms, will allow watchers in South Korea to easily cancel subscriptions under revised refund terms.
A full refund on Netflix will be offered possibly starting March,… if the watcher unsubscribes within seven days of payment,… without watching any videos.
Terms that forced customers to pay penalty fees when canceling services for Wavve, Tving and Seezen, will also no longer be in effect.
The unfair refund policy was ordered to be amended by the Fair Trade Commission, as services failed to meet minimum refund standards.
A full refund on Netflix will be offered possibly starting March,… if the watcher unsubscribes within seven days of payment,… without watching any videos.
Terms that forced customers to pay penalty fees when canceling services for Wavve, Tving and Seezen, will also no longer be in effect.
The unfair refund policy was ordered to be amended by the Fair Trade Commission, as services failed to meet minimum refund standards.
Reporter : minjungc14@gmail.com
